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What types of moving services do you offer?We offer a wide range of moving services, including local and long-distance moves, packing and unpacking, labor-only assistance, furniture assembly, and specialty item handling.
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How do you ensure the safety of my belongings during the move?We prioritize the safety of your belongings by using high-quality packing materials, trained professionals, and secure transportation methods. Additionally, we offer insurance options for added peace of mind.
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Can I track my move or delivery online?Yes, we provide online customer portals where you can track the progress of your move or delivery in real-time. You'll receive updates, notifications, and detailed information about your service.
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Do you offer storage solutions?Yes, we provide short-term and long-term storage options for your convenience. Our storage facilities are secure, climate-controlled, and monitored to ensure the safety of your items.
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How far in advance should I schedule my move or delivery?We recommend scheduling your move or delivery as early as possible to ensure availability. However, we also accommodate last-minute requests whenever possible.
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Why do prices vary from mover to mover? Why aren’t you the cheapest?Pricing varies depending on the quality of the equipment being used, the mover’s systems and processes, and the most important thing of all, experience. While you may come across movers that are “cheaper”, this is mostly due to the quality of the mover, how they handle your move, will they show up, and how they will respond if something goes wrong. Have you ever heard of the old saying “You get what you pay for?”. We think competition is a good thing, however, we encourage you to ask some additional questions to those you interview to ensure you don’t make a mistake. Conversely, bigger franchise companies often are more expensive, but offer storage solutions and varies kinds of property liability protection that small movers can’t get.
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What is the difference between Labor only moving and Local moving?Many customers prefer a DIY move, but need that extra help those pesky large items or just hauling the items themselves. This is where we come in. We will provide additional instruction on your DIY move, assist you in any loading, unloading, assembly, wrapping or packing of your items. However, since labor only is DIY, we use your truck and packing supplies. In a Local Move, we will provide everything from the truck, stretch wrap, etc for a effortless experience.
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What’s your cancellation policy?We allow full deposit refunds up unitl 2 hours before your move. After that, your deposit may be held to recover costs of supplies, travel and labor for the time we reserved for you. If you need to reschedule, we are usually flexible and can take care of you without disturbing your deposit, depending on circumstances.
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How long have you been in business?Movely has been in business since 2020 with the owner having over 5+ year experience and 5000+ jobs completed from small 1 hour jobs to your large semi, cross country moves.
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Can you work privately with my business?Absolutely. We love working one-on-one with fellow businesses of all kinds. Navigate to the services tab and fill out the form. The owner will speak with you directly and establish a strategy and custom tailored pricing plans.
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Do you have a hourly minimum?Yes, typically in labor and truck based moves, we have a 2 hour minimum. In some cases for “Micro Moves” or tiny jobs, we can provide a reduced flat rate. We will offer that upon your online request or when you call.
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What is your damage policy?We offer the standard valuation of $0.60 per pound. Higher valuations for additional coverage are available. Restrictions apply.
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